SYSTEMS, METHODS AND COMPUTER PROGRAM PRODUCTS FOR REMOTE ERROR RESOLUTION REPORTING

摘要

A method for reporting error resolution information according to one embodiment includes identifying an error; tracking information output to a user when attempting to resolve the error; and sending error resolution data to a remote system, the error resolution data comprising at least a representation of the error and at least a representation of some of the information output to the user. Additional systems, methods, and computer program products are also presented.