摘要 |
<p><P>PROBLEM TO BE SOLVED: To provide a cargo collection management system, a cargo collection management program, and a cargo collection management method for enabling a customer to easily and surely request cargo collection, and for enabling a delivery company to efficiently perform cargo collection. <P>SOLUTION: A control part 21 of a cargo collection management server 20 accepts a cargo collection request from a customer. In this case, candidates who perform cargo collection are determined based on the address of the cargo collection destination. Then, the control part 21 applies an evaluation value to a distance from a parking candidate site, congested situations, uncollected cargo quantity and a time difference between the requested time zone of cargo collection and the scheduled time of cargo collection. The priority order of the candidates is determined by using the evaluation point. In addition, a person in charge of cargo collection is determined when confirmation communication to each candidate is transmitted and a reply showing the possibility of a response is acquired from the candidate whose priority order is high. <P>COPYRIGHT: (C)2010,JPO&INPIT</p> |