摘要 |
A method, system, and computer program product for improving transportation selection and acquisition. A computer transmits historical fare and rating data of one or more public transportation vehicles (PTVs) within range of a user operating a mobile telecommunication device (MTD). The user may, via the MTD, select a PTV based on the provided historical fare or ratings data. Alternatively, the user may select a PTV based on personal preferences. In response to receiving a PTV selection from the MTD, the computer issues instructions to cause the selected PTV to be dispatched to the user's location. The computer may also receive user feedback for the selected PTV from the user in the form of a rating or as a textual comment. Customer feedback and may be used to update historical record information of a corresponding database entry for the selected PTV. This information may then be referenced by future customers.
|