发明名称 |
Method and apparatus for translating a classification system into a target language |
摘要 |
A method and apparatus are provided for translating a classification system in a source language into one or more additional target languages. The classification system employs a sample response repository to learn to classify a communication into one of a plurality of predefined categories. The sample response repository comprises a plurality of prior communications each having a classification. The present invention translates the sample response repository using a mechanical translation process to generate a translated response repository. A natural language understanding process is then applied to the translated response repository to generate a natural language understanding module that can classify a communication in the target language. The natural language understanding process can employ statistical methods or a rule-base of classification rules that determine how communications are classified. A speech recognition statistical model compilation process can optionally be applied to the translated target language response repository to generate a speech recognition module in the target language.
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申请公布号 |
US7363212(B2) |
申请公布日期 |
2008.04.22 |
申请号 |
US20040815165 |
申请日期 |
2004.03.31 |
申请人 |
AVAYA TECHNOLOGY CORP. |
发明人 |
ERHART GEORGE W.;MATULA VALENTINE C.;SKIBA DAVID |
分类号 |
G06F17/28;G10L15/18;G10L15/26 |
主分类号 |
G06F17/28 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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