摘要 |
This invention relates to a method of scheduling delivery of goods from a Logistics Company Depot (LCD) ( 2 ) to a customer having a customer communications device ( 3 ) having an associated customer account and being capable of receiving and transmitting a text message in a system comprising a scheduling computer ( 4 ) having a scheduling memory and a communications network. The geographic location of the customer communications device ( 3 ) is determined at a predetermined initial time and depending on the distance between the customer communication device and the pre-agreed delivery drop off location, a further text message either canceling or confirming the delivery is sent. Dark house calls are avoided by predicting whether a customer is likely to be present at the agreed delivery time at the location.
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