REMOTE TELEPHONE ACCESS CONTROL OF MULTIPLE HOME COMFORT SYSTEMS

摘要

A system allows a consumer to remotely access the status and settings o f multiple home comfort systems by telephone. The system comprises a web server connected to the Internet. The web server is programmed to access the multiple home comfort systems. The web server has a data storage device, a connection to the Internet to communicate with the consumer, and a messaging gateway coupled to a network to communicate with the multiple home comfort systems. An integrated voice response ("IVR") system is connected to a telephone network and to the web server to communicate with the consumer. The IVR generates voice prompts to a consumer's telephone and to receiv e responses from the consumer's telephone. The IVR acts as a consumer telephon e to web server interface wherein the consumer can remotely access and control the multiple home comfort systems from the consumer's telephone.