| 摘要 |
The present invention provides, in certain embodiments, identification and management of authentication attempts using having a real time communication channel with the end user that is separate from the channel being used for authentication. An example is where Internet users are a) identified by their cell phone numbers and may b) access the internet from many different physical locations. Aspects of the invention allow for authentication issue detection to be extended, utilizing the separate communication channel to communicate directly with the user. This can allow the authenticating authority to take proactive action on a more automatic basis with the ability to distinguish fraud or abuse attempts from user problems aided by the separate communication channel.
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