摘要 |
<P>PROBLEM TO BE SOLVED: To provide a system for investigating questionnaires for service manner capable of totalling and taking the statistics of the qualities of service manners for every person in charge of a register at a commodity store, such as a supermarket, and to provide a register device used for the system. <P>SOLUTION: In the system for investigating the questionnaire of the service manner at the register device of a commodity store, and the register of the system, the system is set so that a person W in charge of the register 3 in time series can be specified for each register 3 in the register of a POS system P of the commodity sale store, a manner questionnaire inputting section 5 for inputting the stepwise image of the services by the person W in charge of the register is set at the waiting position of the person W purchasing commodities for each register 3 or at the exit of the register to face the side of the person M who purchases commodity, and the degree of service manner for each person W in charge of the register can be totalled and its statistics can be taken by easy input to the service questionnaire inputting section 5 by the person M purchasing the commodities. <P>COPYRIGHT: (C)2005,JPO&NCIPI |