发明名称 Method and apparatus for providing individualized client data from a service provider to a portable digital device of a client
摘要 A service provider generates digital records of calendar events with respect to its clients using its own data, and automatically transfers these records to portable digital devices of the clients. Preferably, the service provider maintains a computer system or terminal at the point of personal contact with the client, which is also used to track service provider operations. The provider's computer system automatically generates an event record in a format for use by the client, from data in the computer system used to track service provider operations. Preferably, the service provider maintains a list of clients and their associated portable digital device interface type. The provider's computer system generates an appropriate calendar event, and formats and transmits it according to the client's interface type. The service provider may include with the calendar event any associated data which might be useful to the client, such as the telephone number of the service provider, hours of service, instructions for something the client should do, etc. In one example, the service provider is a public library, and event records are borrowed item information. In another example, the service provider is a health care provider, and event records are appointments for health care services. The present invention thus achieves greater integration of relatively large computer systems with portable digital devices.
申请公布号 US6785680(B1) 申请公布日期 2004.08.31
申请号 US20000603027 申请日期 2000.06.26
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 CRAGUN BRIAN JOHN
分类号 G06Q10/00;(IPC1-7):G06F17/30 主分类号 G06Q10/00
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