发明名称 CUSTOMER INTERACTION REPORTING
摘要 A computer-implemented method of filling out an electronic data gathering form is described. The method includes presenting, during a first session of filling out the data gathering form, a series of queries to a user. Voice responses to the presented queries are received from the user during the first session. During a later second session of filling out the data gathering form, the electronic data gathering form is presented on a visual display with responses completed using the voice responses from the user.
申请公布号 WO03093922(A3) 申请公布日期 2004.01.22
申请号 WO2003IB02144 申请日期 2003.04.30
申请人 SAP AKTIENGESELLSCHAFT 发明人 LEHNERT, BERND, R.
分类号 G06F17/24;G06Q10/00;G10L15/22;G10L15/26;H04M3/38;H04M3/493 主分类号 G06F17/24
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