Method for the automatic creation and processing of documents

摘要

The method uses supplied customer data (16) for personalizing a document, e.g. a voucher (22) on which discount reward data is automatically stored and which is sent out to a customer, with automatic detection (26) of a surrendered document for combining the cancelled discount reward data with the customer data stored in a customer databank (18), allowing the customer to be updated (30). The customer data and/or the discount reward data can be coded via a 2-dimensional data matrix or a barcode.