| 发明名称 |
AUTOMATED TRANSPORTATION CALL-TAKING SYSTEM |
| 摘要 |
An automated, scalable call-taking system integrates with existing telephony infrastructures and enables, through use of speech recognition, DTMF detection, text-to-speech (TTS), and other related software or hardware, the inputting, access, and retrieval of information to and from multiple back-en d dispatch and booking systems without the need for a human operator. |
| 申请公布号 |
CA2475869(A1) |
申请公布日期 |
2003.08.21 |
| 申请号 |
CA20032475869 |
申请日期 |
2003.02.11 |
| 申请人 |
UNIFIED DISPATCH, INC. |
发明人 |
OH, JOSEPH J.;NUNN, JEFFERSON P.;TEPPER, JASON T.;KENNEDY, JAMES MCBAIN III;SICHELMAN, TED M.;MALVIN, DARREN;DEGENNARO, ROBERTO C. |
| 分类号 |
G06Q10/00;H04M3/493;H04M3/50;H04W4/00;H04W4/06;(IPC1-7):H04M11/00 |
主分类号 |
G06Q10/00 |
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