摘要 |
A method for improved resource utilization and increased call completion rates at a telecommunication application platform is disclosed for use in a telecommunication network. The telecommunication application platform includes a plurality of nodes including resource nodes and a global resource manager (GRM). The GRM receives a message identifying an idle communication channel for completing the user's call from a host switch in the telecommunication network. The idle communication channel being connected to a resource node in the application platform. The GRM determines whether the node connected to the idle communication channel has sufficient resources available to complete the call. If sufficient resources are available, the GRM completes the call at the resource node. If sufficient resources are not available at the resource node, the GRM identifies an alternative node to complete the call. If an alternative node is identified, the GRM initiates channel negotiation procedures with the host switch to redirect the call to the alternative node.
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