发明名称 |
Dynamic translation between data network-based protocol in a data-packet-network and interactive voice response functions of a telephony network |
摘要 |
<p>A proxy server node translates response data received from an interactive voice response unit (47) into a format suitable for dissemination at client node. The translated data format is then transmitted to client node. Independent claims are included for the following: (1) Distributed software application; and (2) Interaction simulation method.</p> |
申请公布号 |
EP1248447(A2) |
申请公布日期 |
2002.10.09 |
申请号 |
EP20020400027 |
申请日期 |
2002.04.04 |
申请人 |
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
发明人 |
NUESTRO, MARCIALITO |
分类号 |
H04L12/66;H04L12/56;H04L12/64;H04M3/00;H04M3/42;H04M3/493;H04M3/50;H04M3/51;H04M3/523;H04M3/58;H04M7/00;H04M11/00;H04Q3/00;H04Q3/64;(IPC1-7):H04M3/51 |
主分类号 |
H04L12/66 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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