| 摘要 |
PROBLEM TO BE SOLVED: To provide various services for customers, and to provide the services having high facility for the customers in the customer services using a code. SOLUTION: In a customer service method, paper 20 by adding the code 21 including at least two information among communication mate information, coordinate information for indicating coordinates on the paper 20, and media identification information being information for indicating a classification of the paper 20 are distributed to the customers, the customers can execute a writing action by holding the paper by hand, an information input device 10 with the communication function for reading the code 21, and transmitting the code to a communication mate included in the communication mate information included in the code transmits the read information to a server 41, the server 41 receives the coordinate information and/or the media identification information included in the coder 21, and executes prescribed processing corresponding to the received coordinate information and/or the media identification information. |
