Enhanced directory assistance system

摘要

The present invention provides for an enhanced directory assistance system ( 2 ) for providing directions information to a plurality of callers ( 4 ). The system is comprised of a telephone switch ( 12 ) for receiving calls from a plurality of callers ( 4 ) desiring to receive directions, an automatic location system configured to provide the location from the callers ( 4 ) during a call session to the telephone switch ( 12 ); and an enhanced services direction module ( 21 ) configured to receive destination and starting location information provided by the caller ( 4 ) and further configured to provide directions to the caller ( 4 ) based on the provided information.