发明名称 AUTOMATIC INVOCATION OF COMPUTATIONAL RESOURCES WITHOUT USER INTERVENTION ACROSS A NETWORK
摘要 A system is described for automatically invoking computational resources without intervention or request from a user of the system. The computational resources may operating by searching across a network, or may themselves be located across a network. In the system a query-free information retrieval system is described in which the exact technical documentation contained in existing user or other technical manuals is provided to a user investigating apparatus having a fault. The user enters symptoms based upon the user's analysis of the apparatus, and in response the system provides information concerning likely faults with the apparatus. As the symptoms are entered, the relative value of individual faults is determined and related to the symptoms they cause. The user can then select technical information relating to probable faults in the system.
申请公布号 HK1019797(A1) 申请公布日期 2001.07.13
申请号 HK19990104213 申请日期 1999.09.28
申请人 RICOH COMPANY LIMITED 发明人 HART, PETER;GRAHAM, JAMEY
分类号 G06F13/00;G06F3/048;G06F9/44;G06F11/25;G06F17/30;G06N5/02;G06N5/04;(IPC1-7):G06F 主分类号 G06F13/00
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