| 摘要 |
PROBLEM TO BE SOLVED: To provide the printer maintenance system which can obtain module state information at the time of error occurrence without causing an increase in costs and can effectively use a log file for the maintenance. SOLUTION: An error detection part 11 detects a printer error occurring to a printer 1 in such a case. A control module monitor part 12 monitors a program controlling the operation of the printer 1, module by module. A printer information generation part 14 generates printer information on the basis of error information and module information. A printer information transmission part 15 sends the printer information to a host computer 2. A printer information analysis part 23 analyzes the printer information received by a printer information monitor part 21. A hard disk write control part 24 writes the information analyzed by the printer information analysis part 23 as the log file on a hard disk.
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