Communication support system for providing telephone services of a data processing device by a voice command sent by a telephone unit

摘要

A communication support system includes a predetermined signal detection unit which detects a predetermined signal sent by a telephone unit when a telephone call between the telephone unit and a telephone network is in progress. A telephone condition detection unit detects a condition of the telephone unit. A line unit disconnects the telephone unit from the telephone network and connects the telephone unit to a data processing device when the predetermined signal is detected. A voice recognition unit determines which of a plurality of telephone services is indicated by a voice command signal sent by the telephone unit when the telephone unit is disconnected from the telephone network and connected to the data processing device. A telephone service processing unit executes a telephone service processing for the telephone service determined by the voice recognition unit, the telephone service processing unit starting execution of the telephone service processing in response to control data sent by the voice recognition unit.