Testing and complaint accepting communication unit

摘要

A communication box which operates as a testing and complaint accepting communication unit and which is connected with a workstation which can communicate with a call processor for controlling a digital switch module includes a subscriber line interface connected with a subscriber line from a subscriber line circuit for transmitting/receiving speech signals to/from another telephone connected with one exchange, an inter-office interface connected with an inter-office communication line from an inter-office communication trunk unit for transmitting/receiving speech signals to/from another exchange, and a telephone circuit which connects a head set for talking to allow to select a line of either interface and to call and communicate with either interface under control from the workstation and to communicate or to test a speech condition defined by speech signals monitored at the head set.