SYSTEM AND METHOD FOR PROVIDING CUSTOMER CONTACT SERVICES THROUGH A CUSTOMER CONTACT SERVICES NODE/INTERNET GATEWAY
摘要
A customer contact service node/Internet gateway (CCSN/IG) (104) connects a user (103) to the services and to information from a provider (108) via Internet (100). The user (103) can thereby get information about the services and can initiate service changes and can get user-specific information.
申请公布号
WO9804065(A1)
申请公布日期
1998.01.29
申请号
WO1997US12792
申请日期
1997.07.23
申请人
BELL COMMUNICATIONS RESEARCH, INC.
发明人
ELY, THOMAS, CHAMBERS;MARTIN, MICHAEL, A.;NOVAK, THOMAS, S;SMYK, DAREK, A.
