| 摘要 |
Systems, methods, computer-readable media, and apparatuses for contact planning is provided. A representative may provide a request a contact plan from a contact planning system. A contact planning system (CPS) may receive a request for a contact plan from a representative. The CPS may generate a contact plan for the representative based on setup information. The contact plan indicates individual providers for the representative to contact. The CPS may provide the contact plan to the representative, and may receive information regarding the contact plan from the representative. The CPS may update various metrics and may provide a modified contact plan to the representative based on the received information. Other embodiments may be claimed and/or described. |
