Method, apparatus and computer program to provide access to client records and data resources

摘要

A method, computer program and apparatus are disclosed that include accessing client data records, such as, medical records. The method for may include, for example, receiving a data file at a file server comprising client records information. The method may also include forwarding the file to a database and adding the file to a record in the database, creating a database file and storing the database file on the file server, and scheduling a call to at least one client, the call including a portion of the information included in the received data file. The method may further provide performing the call, monitoring the call, and may also include updating the client records information stored in the database based on the additional information provided by the at least one client.

主权项

1. A method, comprising:
receiving a data file from a client at a file server comprising client records information of the client; parsing information for the client including appointment data by a parsing engine, and formatting the appointment data for storage in one or more appointment tables; scheduling, by a schedule builder, a call to at least one client, the call including a portion of the information of the client included in the received data file, wherein the schedule builder reviews appointment data in the one or more appointment tables and builds one or more schedule lists; building a voice file using the portion of the information so that the at least one client may access their respective record and listen to the voice file corresponding to their respective record; sending the voice file including the portion of the information to the at least one client over the scheduled call, wherein the voice file is sent by a reporter engine that queries the one or more schedule lists, discovers the schedules that are complete and the corresponding client reports that are ready to be sent to the clients; and monitoring the call to determine if any update of the client information is provided from the at least one client during the course of the call; wherein the parsing engine, schedule builder and reporting engine operate on a daily cycle such the parser engine operates for a first time period during the day, the schedule builder operates for a second time period, and the reporter engine operates for a third time period after the second time period.