| 发明名称 | Call center system with graphical user interface and method of operation thereof | ||
| 摘要 | A method of operation of a call center system includes: providing an operator console having a display; instantiating an activation button, on the display of the operator console, including: coloring an activity frame around the activation button, selecting a selected network in the activation button, and presenting an inbound call window on the activation button; and activating a transmitting icon includes establishing a contextual awareness of interactive data elements and operational actions. | ||
| 申请公布号 | US8908836(B2) | 申请公布日期 | 2014.12.09 |
| 申请号 | US201213414541 | 申请日期 | 2012.03.07 |
| 申请人 | Zetron, Inc. | 发明人 | Budd-Jack Randy;Bray Greg Lee |
| 分类号 | H04M11/00;H04M3/51 | 主分类号 | H04M11/00 |
| 代理机构 | Ishimaru & Associates LLP | 代理人 | Ishimaru & Associates LLP |
| 主权项 | 1. A method of operation of a call center system comprising: providing an operator console having a display; instantiating an activation button, on the display of the operator console, including: coloring an activity frame around the activation button,selecting a selected network in the activation button, andpresenting an inbound call window on the activation button; and activating a transmitting icon includes establishing a contextual awareness of interactive data elements and operational actions including displaying transmit affecting options having a priority marker obscuring a portion of the activity frame for indicating a transition in the state of the activation button. | ||
| 地址 | Redmond WA US | ||