| 摘要 |
A set-top box with an interactive portal and system and method for use of the same are disclosed. In one embodiment of the set-top box, the set-top box is deployed to provide an interactive portal in a hospitality establishment having multiple rooms, such as a hotel. The set-top box is associated with a room and includes a housing that secures a television input, a television output, a processor, a transceiver, and memory therein in an interconnected bus architecture. The set-top box generates a guest interactive portal as well as a housekeeping interactive portal for a guest and housekeeper, respectively. Each of the portals provides relevant feedback on the condition of the room to a server associated with the hotel. |
| 主权项 |
1. A system for operating a hospitality establishment having a plurality of rooms, the system comprising:
a plurality of set-top boxes respectively disposed in the plurality of rooms, each set-top box programmably assigned to a respective room, each set-top box comprising: a housing securing a television input, a television output, a processor, a transceiver, and memory therein; a busing architecture communicatively interconnecting the television input, the television output, the transceiver, the processor, and the memory therebetween; the television input configured to receive a source signal from an external source, the source signal including a plurality of channels; the television output configured to forward a tuned signal to a television in the assigned room, the signal being tuned from the source signal at the set-top box; and the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:
receive a next room assignment from a server;in response to receiving a guest service request, generate a guest interactive portal including a first interactive icon relative to housekeeping of the assigned room and a second interactive icon relative to maintenance of the assigned room;in response to a housekeeping servicing request, generate a housekeeping interactive portal including a third interactive icon relative to the clean/dirty status of the assigned room, a fourth interactive icon relative to maintenance of the assigned room, and the next room assignment, the fourth icon functioning as a checklist configured to ensure completion of a housekeeping maintenance review list;forward one of the guest interactive portal and the housekeeping interactive portal to the television via the television output; andreceive an interactive instruction relative to one of the first, second, third, and fourth interactive requests; the server being disposed in communication with the plurality of set-top boxes, the server being co-located at the hospitality establishment; the server sending each of the plurality of set-top boxes the next room assignment; and the server receiving the interactive instructions relative to the first, second, third, and fourth interactive requests. |
