Monitoring cash handling machines

摘要

The invention relates to a cash handling machine for use in a banking system. The cash machine 202 comprises a cash handling mechanism 232 for handling banknotes to implement a customer facing transaction; a controller 234 executing an embedded application for monitoring the status of the cash handling mechanism and arranged to generate a status report on detection of a status update event, the status report being addressed to at least one monitoring device; and a network port connected to receive a status report from the controller for transmitting the report to the at least one monitoring device 110. The status report may include a machine identifier and additional identifiers for identifying the nature of event included in the status report, for example where a machine is empty of cash or has encountered a fault. A method of monitoring a banking system and for filtering status reports based on event-type identifiers is also disclosed.