Risk mitigation for computer system change requests

摘要

Implementation of change requests involves risk for computer systems. Methods of mitigating such risk, and apparatus to perform the methods, include comparing levels of risk of risk factors of a change request to corresponding risk factors of one or more prior change requests, and suggesting alternative factor values to lower an expected level of risk.

主权项

1. A method of mitigating risk of change implementation in a computer system, comprising:
assessing a level of risk of a risk factor of an original change request for the computer system by a processor; comparing, by the processor, the level of risk of the risk factor of the original change request to a level of risk of a corresponding risk factor of at least one prior change request having at least one risk factor corresponding to a risk factor of the original change request, wherein the at least one prior change request is contained in a non-transitory storage media in communication with the processor; modifying the original change request if the level of risk of the risk factor of the original change request is greater than the level of risk of the corresponding risk factor of any of the at least one prior change requests; and implementing the modified change request on the computer system.