User Interface for Accessing Information About a Retail Store

摘要

The present invention extends to methods, systems, and computer program products for providing a conversational user interface (CUI) which interacts audibly with a customer of a retail location. The CUI can ask questions to or respond to questions from the customer, provide audible information regarding products or services available within the retail location, or otherwise assist the customer as the customer shops at the retail location. The CUI can be provided on virtually any device capable of outputting audio content including portable devices such as mobile phones, smart phones, tablets, gaming devices, and stationary devices such as televisions, monitors, or other display devices.

主权项

1. A method, performed by a computing system that includes a speaker for outputting audible communications, for providing a conversational user interface (CUI) to a customer of a retail location, the method comprising:
identifying, by the computing system, a customer of a retail location; accessing stored information about the customer; communicating audibly with the customer to provide information about products available within the retail location; and responding to communications received from the customer regarding the products.