SYSTEM AND METHOD FOR PROVIDING CONTINUED ANSWERING OF SPECIAL NUMBER CALLS WHEN A PRIMARY ANSWERING POSITION IS PERSISTENTLY BUSY

摘要

A method for providing continued answering of special number calls intended for delivery via a plurality of communication networks to a primary special number answering position when the primary special number answering position is persistently busy includes: (a) determining at least one pre-identified alternate special number answering position; (b) ascertaining that the primary special number answering position is persistently busy; and (c) directing each routing entity of each respective communication network of the plurality of communication networks to route calls intended for the primary special number answering position to at least one selected alternate special number answering position of the at least one pre-identified alternate special number answering position.