摘要 |
PURPOSE: A system for handling and resolving a decision-making problem is provided to supply optimal solution alternatives by standardizing a solution request for an unstandardized decision-making problem. CONSTITUTION: A problem standardizing unit(110) analyzes a decision-making problem to determine a problem type. A work process search unit(120) searches for work processes of the determined problem type. A work process determining unit(130) determines a process related to the decision-making problem. A particular item determining unit(140) determines a particular decision-making item related to the decision-making problem. [Reference numerals] (110) Problem standardizing unit; (120) Work process search unit; (130) Work process determining unit; (140) Particular item determining unit; (150) Problem solving process search unit; (160) Problem solving process executing unit; (170) Decision-making problem input unit; (181) Setting unit; (182) Evaluation executing unit; (183) Alternative solution selecting unit; (190) Report generating unit |