摘要 |
In one embodiment, a system of notification management having a notification manager may comprise a memory configured to store instructions and to store information concerning a plurality of service providers and a processor configured to execute the instructions stored in the memory, wherein execution of the instructions generates a notification based on status information provided by a service provider. The processor may also be configured to: (i) receive contact information and a designation concerning a service provider from a customer, the designated service provider being selected from the plurality of service providers stored in memory; (ii) send an alert to the designated service provider, the alert concerning the customer associated with the received contact information; (iii) receive status information from the service provider in response to the alert; and (iv) send the generated notification to the customer using the received contact information.
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