摘要 |
<P>PROBLEM TO BE SOLVED: To develop a method for concretely measuring and evaluating an execution state for evaluation of the quality of a process, because a business process is not only decided by its mechanism but is mostly decided by to what extent each project devotedly executes the mechanism. <P>SOLUTION: For evaluation of the quality of the business process, it is important to minutely and appropriately reflect the quality of a mechanism for prescribing the process and the execution state thereof on the evaluation. The present invention provides a method for measuring and evaluating the execution state, and a quality manager can measure the execution of the project by a simple method without spending time and effort to evaluate the quality of the business process. The quality of the business process can be evaluated with high accuracy by minutely measuring not only the mechanism but also the execution state of the mechanism of the project by item. <P>COPYRIGHT: (C)2007,JPO&INPIT |