发明名称 |
Embedded warranty management |
摘要 |
Methods and systems for obtaining and analyzing data from embedded sensors in electronic products for warranty management. A data collection unit in an electronic product collects and reports data about environmental factors that is relevant about a warranty agreement and transmits the data over a communications link to a data interpretation unit. The data interpretation unit may obtain warranty information from an electronic product and query a database to determine if the electronic product has been exposed to environmental factors outside the ranges that are specified in the warranty agreement. The data interpretation unit may query a database to determine the product grade of the electronic product based on the sensor data and to determine an estimated product value. The data interpretation unit may query a database to determine an estimated warranty cost of an extended warranty based on the condition of the electronic product and historical warranty value.
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申请公布号 |
US2006184377(A1) |
申请公布日期 |
2006.08.17 |
申请号 |
US20050069211 |
申请日期 |
2005.02.28 |
申请人 |
ACCENTURE GLOBAL SERVICES GMBH |
发明人 |
TAN GEORGE B.;BILTZ MICHAEL J. |
分类号 |
G06Q99/00 |
主分类号 |
G06Q99/00 |
代理机构 |
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代理人 |
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地址 |
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