发明名称 |
Scheduling tasks across multiple locations |
摘要 |
Techniques are described for scheduling the performance of service actions that involve activities at multiple locations. A computer system includes a scheduling engine and a repository of resource information. The scheduling engine associates, based on user input, resource information with both a first task item to be performed at a field location and a second task item to be performed at a central workshop location that is different from the field location. Each of the first and second task items are to be completed as part of a service action. The repository includes (1) field human resource information so that a specified field technician is associable with the first task item and (2) central workshop human resource information so that a specified central workshop technician is associable with the second task item.
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申请公布号 |
US2004133889(A1) |
申请公布日期 |
2004.07.08 |
申请号 |
US20030696533 |
申请日期 |
2003.10.30 |
申请人 |
COLLE RENZO;DOLESCHEL STEFAN;HOLLICH FRANZ;STRUMBERGER DAGMAR |
发明人 |
COLLE RENZO;DOLESCHEL STEFAN;HOLLICH FRANZ;STRUMBERGER DAGMAR |
分类号 |
G06Q10/00;(IPC1-7):G06F9/46 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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