发明名称 |
Telephony signals containing an IVR decision tree |
摘要 |
A method for receiving and presenting interactive voice response data can include sending a telephony connectivity request for establishing a voice channel connection between an originating device and a interactive voice response system. Prior to establishing the voice channel connection, an interactive voice response menu associated with said interactive voice response system can be received via a ringback channel. At least a portion the interactive voice response menu can be presented to a user of the originating device.
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申请公布号 |
US2004120479(A1) |
申请公布日期 |
2004.06.24 |
申请号 |
US20020324917 |
申请日期 |
2002.12.20 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
CREAMER THOMAS E.;JAISWAL PEEYUSH;KATZ NEIL A.;MOORE VICTOR S. |
分类号 |
H04M1/26;H04M1/64;H04M3/493;H04M3/50;(IPC1-7):H04M1/64 |
主分类号 |
H04M1/26 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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