摘要 |
The invention concerns a communication module (1) associated with the equipment to be controlled (2), which reads operational data of the equipment to be controlled (2) and transmits them to a remote server (3, 5a, 5b, , 5n) and the remote server (3, 5a, 5b, , 5n) performs a diagnosis based on the operational data received. An intermediate server (3) can determine, among a plurality of specialized assistance servers (5a, 5b, , 5n), which one is the server adapted to the equipment (2) and in connecting the communication module (1) and the specialized assistance server (5a, 5b, , 5n) adapted to the equipment (2) to which the communication module (1) transmits the operational data of the equipment (2). |