| 摘要 |
An on-line administrative support system such as an on-line office includes a call-handling facility, a document handling facility and a secretarial facility. The call handling facility includes telephone number allocation system supported by a user database (170) and a telephone number database (180). The telephone number database (180) includes a block of live telephone numbers (182) which are allocated to a user identifier block (172) in the user database (170). As a result call handling can be initiated almost instantaneously.
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