SERVICE CHARGE DECIDING DEVICE AND METHOD THEREFOR

摘要

PROBLEM TO BE SOLVED: To decide service charge in own company according to the relative comparison with another company or market average. SOLUTION: A charge calculating means 12 obtains a failure rate and accident occurrence rate of own and the other companies from an own and other company data file 13e. The superiority of own maintenance service to the other companies is obtained from the failure rate, and the charge of own service is decided according to the superiority.