发明名称 |
Tailored supporting evidence |
摘要 |
Systems, methods, and computer program products to perform an operation comprising receiving a case from a user, determining a level of sophistication of the user, determining a level of sophistication associated with each of a plurality of items of supporting evidence in a corpus of information, selecting a subset of the plurality of items of supporting evidence based on the determined levels of sophistication, and returning the selected subset to the user as part of a response to the case. |
申请公布号 |
US9489629(B2) |
申请公布日期 |
2016.11.08 |
申请号 |
US201414576808 |
申请日期 |
2014.12.19 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
Britt Michael W.;Lange-Pearson Adam C.;Pitzen Thomas P.;Stevens Richard J. |
分类号 |
G06N5/00;G06N5/04;G06N99/00 |
主分类号 |
G06N5/00 |
代理机构 |
Patterson + Sheridan, LLP |
代理人 |
Patterson + Sheridan, LLP |
主权项 |
1. A method, comprising:
receiving, by a question answering system, a case from a user; assigning a first level of user sophistication, of a plurality of levels of user sophistication, to the user; determining a level of evidence sophistication, of a plurality of levels of evidence sophistication, associated with each of a plurality of items of supporting evidence in a corpus of information used to process the case; selecting, by operation of a computer processor, a subset of the plurality of items of supporting evidence based on the determined levels of user sophistication and evidence sophistication; and returning the selected subset to the user as part of a response to the case. |
地址 |
Armonk NY US |