PROVIDING TARGETED, EVIDENCE-BASED RECOMMENDATIONS TO IMPROVE CONTENT BY COMBINING STATIC ANALYSIS AND USAGE ANALYSIS

摘要

Providing targeted, evidence-based recommendations to improve digital content quality, in one aspect, may include partitioning digital content into a sequence of logical content modules. Quality scores for the logical content modules along a plurality of quality dimensions may be determined. User interactions with the digital content on a user interface are monitored. Raw events generated from user interaction in accessing the digital content are captured. Raw event patterns for the logical content modules are detected. The raw event patterns of user interaction are transformed into a set of dynamic states representing potential user experience and performance. The set of dynamic states are associated with a respective logical content module. The quality dimensions of the logical content modules and associated quality scores are correlated with the dynamic states.

主权项

1. A system for providing targeted, evidence-based recommendations to improve digital content quality, comprising:
one or more hardware processors; a memory device; a content chunker operable to execute on one or more of the hardware processors and operable to partition digital content stored on the memory device into a sequence of logical content modules; one or more content analyzers operable to execute on one or more of the hardware processors and further operable to measure quality scores for the logical content modules along a plurality of quality dimensions; an instrumented content access platform operable to execute on one or more of the hardware processors, the instrumented content access platform operable to allow a user to access the digital content, the instrumented content access platform operable to capture raw events generated from user interaction with the instrumented content access platform in accessing the digital content; pattern detector and summarizer operable to execute on one or more of the hardware processors, and further operable to detect and summarize raw event patterns for the logical content modules over a plurality of users, into a set of dynamic states representing potential user experience and performance; a diagnosis module operable to execute on one or more of the hardware processors, and further operable to correlates the quality dimensions of the logical content modules and associated quality scores with the dynamic states.