System and method for managing access to a service for a communication device

摘要

A system, method and device for managing requests for services by a communication device in a communication network are provided. The method comprises: receiving a request for a service provided through the communication network; determining whether an account associated with the device has all features required to access the service; when the all features are not provided by the account displaying a first message on a display of the device indicating that access to the service is denied for the device, identifying alternative accounts for the network, displaying a second message on the display listing the alternative accounts and when a selection is provided of a selected account from the alternative accounts, sending a request to an account manager to update the account to the selected account for the device; and when the selected account is activated for the device providing access to the service.

主权项

1. A method of managing requests for a service by a communication device in a communication network, the method comprising: at the communication device:
receiving a request for the service, the service comprising a set of features required to provide access to the service via the communication network, the set of features including at least one network feature required to provide access to the service; determining whether account features of a current account associated with the communication device include the set of features required to provide access to the service, wherein the current account associated with the communication device is one of a plurality of available accounts provided by a network carrier for the communication system; and absent determining that the account features of the current account associated with the communication device includes the set of features required to provide access to the service:
identifying an alternative service to the service;displaying, on a display of the communication device, the alternative service, wherein the alternative service that is displayed is selectable; andin response to receiving a selection of the alternative service, initiating a request for the alternative service.