发明名称 |
Method and apparatus for providing software problem solutions |
摘要 |
In one embodiment, a method for providing software problem solutions includes: obtaining a software problem of a questioning user; obtaining from other users multiple solutions for solving the software problem, each of the multiple solutions being provided as a recording script, and each of the recording scripts includes a user operation sequence and a corresponding semantic node sequence, wherein one or more semantic nodes in each of the semantic node sequences describes meanings of user operations; analyzing, by a computer processor, semantic node sequences in the recording scripts of the multiple solutions to determine recommendation degree information for the multiple solutions; and outputting the multiple solutions and the associated recommendation degree information. |
申请公布号 |
US9292311(B2) |
申请公布日期 |
2016.03.22 |
申请号 |
US201314134910 |
申请日期 |
2013.12.19 |
申请人 |
International Business Machines Corporation |
发明人 |
Chun Liu Ka;Kit Yeung Wai;Qin Feng Yue;Sing Kuan Kam;Wang Lee Ho |
分类号 |
G06F17/00;G06N7/00;G06N7/08;G06F9/44 |
主分类号 |
G06F17/00 |
代理机构 |
Cantor Colburn LLP |
代理人 |
Cantor Colburn LLP ;Uddin Rahan |
主权项 |
1. A method for providing software problem solutions, the method comprising:
obtaining a software problem of a questioning user; obtaining, from other users, multiple solutions for solving the software problem, each of the multiple solutions being provided as a recording script, and each of the recording scripts includes a user operation sequence and a corresponding semantic node sequence, wherein one or more semantic nodes in each of the semantic node sequences describes meanings of user operations; analyzing, by a computer processor, the semantic node sequences in the recording scripts of the multiple solutions to determine recommendation degree information for the multiple solutions; and outputting the multiple solutions and the associated recommendation degree information. |
地址 |
Armonk NY US |