发明名称 Method and apparatus for providing software problem solutions
摘要 In one embodiment, a method for providing software problem solutions includes: obtaining a software problem of a questioning user; obtaining from other users multiple solutions for solving the software problem, each of the multiple solutions being provided as a recording script, and each of the recording scripts includes a user operation sequence and a corresponding semantic node sequence, wherein one or more semantic nodes in each of the semantic node sequences describes meanings of user operations; analyzing, by a computer processor, semantic node sequences in the recording scripts of the multiple solutions to determine recommendation degree information for the multiple solutions; and outputting the multiple solutions and the associated recommendation degree information.
申请公布号 US9292311(B2) 申请公布日期 2016.03.22
申请号 US201314134910 申请日期 2013.12.19
申请人 International Business Machines Corporation 发明人 Chun Liu Ka;Kit Yeung Wai;Qin Feng Yue;Sing Kuan Kam;Wang Lee Ho
分类号 G06F17/00;G06N7/00;G06N7/08;G06F9/44 主分类号 G06F17/00
代理机构 Cantor Colburn LLP 代理人 Cantor Colburn LLP ;Uddin Rahan
主权项 1. A method for providing software problem solutions, the method comprising: obtaining a software problem of a questioning user; obtaining, from other users, multiple solutions for solving the software problem, each of the multiple solutions being provided as a recording script, and each of the recording scripts includes a user operation sequence and a corresponding semantic node sequence, wherein one or more semantic nodes in each of the semantic node sequences describes meanings of user operations; analyzing, by a computer processor, the semantic node sequences in the recording scripts of the multiple solutions to determine recommendation degree information for the multiple solutions; and outputting the multiple solutions and the associated recommendation degree information.
地址 Armonk NY US