发明名称 MOBILE ACTIVITY ASSISTANT ANALYSIS
摘要 A method for analyzing performance of a microflow can include logging a summary of information associated with a plurality of messages of the microflow that relates to a task and a contact address, logging a time stamp for each of the messages, logging a time stamp associated with performance of the task, and analyzing the information and time stamps to determine a metric relating to the microflow. The method can further include logging a summary of information associated with communication sessions, and the logging of the content of the messages. The metric can be compared to metrics of other microflows to evaluate the performance of a task of the microflow and evaluate messaging and communication sessions opened during execution of the microflow.
申请公布号 US2012209654(A1) 申请公布日期 2012.08.16
申请号 US201213372444 申请日期 2012.02.13
申请人 ROMAGNINO SILVANA D.;OVENDEN FRANCIS A.;AVAYA INC. 发明人 ROMAGNINO SILVANA D.;OVENDEN FRANCIS A.
分类号 G06Q10/06 主分类号 G06Q10/06
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