| 摘要 |
A system and method of automatically processing event data representing business intelligence (content and context) wherein a business event is extracted from standard business software and transported by an electronic message such as a standard e-mail. The e-mail is then automatically sent to an e-mail server whose processor has knowledge of and access to a relational database. The gateway service determines that the event is associated with the database, captures the data for the event and intelligently determines a method of posting the event information into the database. In this way conventional database tools can be used to analyze the data regarding one or more events. Such an event processing system can be used to handle a variety of activities, such as time keeping and billing systems or compiling activity, performance and quality monitoring events using statistics from inspections and other processes in which data is captured and stored for later analysis
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