| 摘要 |
<p><P>PROBLEM TO BE SOLVED: To prevent customers intending to receive a service from an inconvenience of queueing for a long time, to effectively use times without useless times, and to improve satisfaction of the customers. <P>SOLUTION: A service server 6 for performing a self-registration by a customer who intends to receive the service at a store 1 and for automatically calling the customer based on a registration list is constructed in the store 1. As registration means, there are a registration window 4 for expecting to be called via a mobile terminal and a registration window 5 for expecting to be called via an internet terminal. Day and time desired for the customer to be received the service, a phone number of the mobile terminal, and a mail address of the internet terminal are registered. The server 6 calls the customer via indicated mobile terminal 7 or indicated internet terminal 8 at the time indicated by the customer, and the service is provided to the customer at the time when the customer comes to the store. <P>COPYRIGHT: (C)2003,JPO</p> |
