METHOD, DEVICE AND SYSTEM FOR SUPPORTING INFORMATION PROVISION CONCERNING PRINTING EQUIPMENT MAINTENANCE AND RECORDING MEDIUM

摘要

PROBLEM TO BE SOLVED: To provide a method for supporting information provision or the like concerning a printing equipment maintenance by which information concerning the printing equipment maintenance can be readily obtained and a user of the printing equipment can conduct a proper maintenance of the printing equipment by himself. SOLUTION: The method for supporting information provision concerning a printing equipment maintenance comprises a step for receiving a reading demand data requesting reading of a screen for information provision to conduct information provision concerning the printing equipment maintenance from an information terminal device 10 of a printing equipment user using the printing equipment via a communication line 40, a step for transmitting the data of the screen for the information provision to the information terminal device 10 of the printing equipment user via the communication line 40 based on the reading demand data, a step for receiving an inquiry data concerning the printing equipment which the printing equipment user input from the screen for information provision from the information terminal device 10 of the printing equipment user via the communication line 40, and a step for transmitting a reply data corresponding to the inquiry data to the information terminal device 10 of the printing equipment user via the communication line 40.