DROPBOX INTERACTION

摘要

Embodiments of the invention are directed to systems, methods and computer program products for providing an interactive conversation box to a customer of a financial institution. Embodiments initiate presentation, to the customer of the financial institution, of an interface comprising a graphical interactive conversation box; initiate presentation, concurrently with presentation of the conversation box and to the customer of the financial institution, of a graphical element representing a transaction; receive customer selection of the graphical element for inclusion in the conversation box; and initiate presentation, concurrently with presentation of the conversation box and to the customer of the financial institution, of the graphical element or a representation of the graphical element superimposed over the conversation box or presented as part of the conversation box. In some embodiments, the presentation of the conversation box, once initiated, is persistent during presentation of an online banking session.

主权项

1. A system for providing an interactive conversation box to a customer of a financial institution, the system comprising:
a memory device storing computer executable code; a processing device to execute the computer executable code to cause the processing device to:
initiate presentation, to the customer of the financial institution, of an interface comprising a graphical interactive conversation box;initiate presentation, concurrently with presentation of the conversation box and to the customer of the financial institution, of a graphical element representing a transaction;receive customer selection of the graphical element for inclusion in the conversation box; andinitiate presentation, concurrently with presentation of the conversation box and to the customer of the entity, of the graphical element or a representation of the graphical element superimposed over the conversation box or presented as part of the conversation box.