Method and system for verifying the status of 911 emergency telephone services

摘要

A method and system allow a subscriber to test emergency 911 telephone services routed from the subscriber's location over a network to a response center. An alternative dialing code (*911) is provided for testing, and when a call placed by a subscriber to the alternative dialing code is received in the network, the network identifies the response center to which a 911 call placed from the subscriber's location is routed. An answering device is provided with status information with respect to the identified response center, and calls placed by the subscriber to the alternative dialing code are routed to the answering device, whereby when a subscriber places a call to the alternative dialing code, the answering device will supply the subscriber with status information with respect to the identified response center that receives a 911 call from the subscriber's location.

主权项

1. A method for a subscriber to test information used by a response center to supply emergency response services to the subscriber in response to an emergency response call placed by the subscriber, comprising:
providing an alternative dialing code that is available to the subscriber to place a test call; receiving, in the network, the test call placed by the subscriber with the alternative dialing code; associating, in the network, the test call with both the alternative dialing code and a calling number identification of a calling number; using the test call placed with the alternative dialing code to identify, in the network, the response center to which the network routes the emergency response call placed by the subscriber; storing status information relating to the response center; storing subscriber-specific status information accessible with the calling number identification; and in response to the test call placed by the subscriber with the alternative dialing code, delivering to the calling number the status information relating to the response center and the subscriber-specific status information; wherein the status information relating to the response center to which the network routes the emergency response call is provided to the calling number.