发明名称 |
Method and apparatus for a support platform |
摘要 |
An apparatus and methods for enabling a support person to receive and review information relating to multiple remote nodes and multiple applications running on each node. The apparatus comprises a presentation component accessed by the support person or administrator, and engine installed on each remote node. The engine comprises a manager component, a multiplicity of plug-ins for retrieving information about the server or about the application, and a plug-in manager for each plug-in. |
申请公布号 |
US8234660(B2) |
申请公布日期 |
2012.07.31 |
申请号 |
US20060403025 |
申请日期 |
2006.04.12 |
申请人 |
ARI NATHAN;GELLER AVISHAI;SAP PORTALS ISRAEL, LTD. |
发明人 |
ARI NATHAN;GELLER AVISHAI |
分类号 |
G06F3/00;G06F9/44;G06F9/46;G06F13/00 |
主分类号 |
G06F3/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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