发明名称 |
Evaluating service level agreement violations |
摘要 |
A technique for evaluating service level agreement (SLA) violations occurring in a computing system with agreed-upon model for exemptions is provided. The technique includes storing in a memory a model of the SLA and identifying occurrence of an SLA violation in a computing system that is providing services under the SLA. Based on the stored model, the technique further determines if the SLA violation is exempted from a penalty. |
申请公布号 |
US8103480(B2) |
申请公布日期 |
2012.01.24 |
申请号 |
US20080262632 |
申请日期 |
2008.10.31 |
申请人 |
KORN AMITAY;IYER SUBRAMONIAM N.;ROSSEN LARS;CLEMMER DENNIS;HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. |
发明人 |
KORN AMITAY;IYER SUBRAMONIAM N.;ROSSEN LARS;CLEMMER DENNIS |
分类号 |
G06F1/03;G06F1/02;G06F1/14;G06F3/03 |
主分类号 |
G06F1/03 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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